Tax Law Research Worksheet Paper Example | Topics and Well Written Essays - 500 words

Tax Law Worksheet - Research Paper Example Rulings in agreement with administrative rules together with court rulings permit for the formation of public agencies that regulate and govern statutes and judicial decisions. The purpose of these administrative agencies aid in administering rulings that are being geared towards implementation of the duties and powers of the laws stipulated. Additionally, it prevents against impunity regarding the violation of laws and regulations enforced by these administrative agencies. Administrative rulings and court cases have helped in the design of a system of checks and balances that aims to minimize the risks of bureaucracy (Tax Law, 2003). In many occasions, there has been inconsistencies and conflict about court rulings. If I had a choice to choose the judgment to go with, then I would rely on the hierarchical rule between the two court rulings. The hierarchical rule will dictate the case ruling that will dominate over the other and that is the position I will take. It is because a court case ruling based on the internal revenue code will always prevail over a case ruling basing on other tax law. It is because the code is supreme over the other tax laws (Tax Law, 2003). It is possible to use timing strategies to have an impact (AGI) Adjusted Gross Income deductions, tax credits, itemized deductions and dependency exceptions. It is possible by strategically timing when the year ends. It means that there will be less uncertainty to the short-term viewpoint for tax law as opposed to the beginning of the next year. With this brief tax reprieve comes the opportunity to form a tax saving plan that is sound. It is essential to time strategically the moment to implement the plan. For example, one can reap benefits on tax retirement savings by making a maximum amount allowable at the end of every year. On the other hand, income shifting strategies impacts or alters these deductions by reducing the central income tax

Emily Dickinson Poem Assignment Example | Topics and Well Written Essays - 500 words

Emily Dickinson Poem - Assignment Example As she grew up, she became indifferent to members of her family. As the film’s act begins, Emily introduces herself to her audiences by acknowledging that her middle name was Elizabeth. However, she reiterated that she no longer uses her middle name because first, the name belonged to her father’s sister, and secondly because she was a poet. In this context, the emotional trauma experienced by Emily during her childhood heightened her disinterest towards her immediate family. Primarily, The Belle of Amherst revolves around the element of anecdotally narrated trauma, coupled with observable arrested emotional development. In an effort to explain her peculiarity and the necessity for her social seclusion, the audiences could inevitably perceive the element of crippled emotional growth, especially in the childlike manner in which Emily narrates her heartbreaks and setbacks. In fact, the entire play, illuminates the life of Emily Dickinson as one characterized by a disproportional blend of childish humor and grief. Apparently, Emily’s queer behavior and her love for seclusion can be attributed to her moody childhood. Technically, the lack of emotional support from her parents caused a severe impact on the poet. The dramatic portrayal of a depressed Emily indicates that emotional trauma in childhood can significantly cripple the social and psychological well-being of victims in their adulthood (Dickinson and Smith 23). At this juncture, the sense of de pression, childish humor and emotional turmoil narrated by Emily in The Belle of Amherst will be related to central themes of other poems written by Emily. One iconic poem by Emily is Hope is the Thing with Feathers. In her poem, Emily narrates about her struggles with her times in solitude. The main theme in the poem ‘Hope is the Thing with Feathers’ is confusion with self identity. Emily questions God on numerous

Deciduous and Temperate Evergreen Forest Essay Example for Free

Deciduous and Temperate Evergreen Forest Essay Tropical evergreen forest Tropical forests are characterized by the greatest diversity of species. They occur near the equator, within the area bounded by latitudes 23. 5 degrees N and 23. 5 degrees S. One of the major characteristics of tropical forests is their distinct seasonality: winter is absent, and only two seasons are present (rainy and dry). An  evergreen forest  is a  forest  consisting entirely or mainly of  evergreen  trees that retain green foliage all year round. Such forests reign the tropics primarily as  broadleaf  evergreens, and in  temperate  and  boreal  latitudes  primarily asconiferous  evergreens Tropical deciduous forest Deciduous  means falling off at maturity or tending to fall off, and is typically used in reference to  trees  or  shrubs  that lose theirleaves  seasonally, and to the shedding of other plant structures such as  petals  after flowering or  fruit  when ripe. In a more general sense, deciduous means the dropping of a part that is no longer needed, or falling away after its purpose is finished. In plants it is the result of natural processes. Deciduous has a similar meaning when referring to animal parts, such as deciduous  antlers  in  deer,[1]  ordeciduous teeth, also known as baby teeth, in some mammals (including human children). Temperate deciduous forests Temperate deciduous forests  or  temperate broad-leaf forests  are dominated by trees that lose their leaves each year. They are found in areas where warm moist summers alternate with mild winters. Mediterranean vegetation Mediterranean vegetation,  any scrubby, dense vegetation composed of broad-leaved evergreen shrubs, bushes, and small trees usually less than 2. 5 m (about 8 feet) tall and growing in regions lying between 30 ° and 40 ° north and south latitudes. These regions have a climate similar to that of the Mediterranean area, which is characterized by hot, dry summers and mild, wet winters. Around the Mediterranean Sea this vegetation is called macchie, maquis, or garigue; it is known as chaparral in southwestern North America, as Cape flora in southern Africa, and as mallee in southwestern Australia.

Is Chinas Rise A Threat To International Stability Politics Essay

Is Chinas Rise A Threat To International Stability Politics Essay The rise of China is undoubtedly going to have an impact on international affairs and politics throughout the twenty-first century. Chinas extraordinary economic growth and active diplomacy are already transforming East Asia, and future decades will see even greater increases in Chinese power and influence. Will Chinas rise be a threat to international stability? In an effort to maintain international peace at the end of World War II 1939-1945, the Allies formed the United Nations, which officially came into existence on 24 October 1945, of which the Republic of China (ROC) was a member. Soon after the end of World War II, conflict flared again in many parts of the world. In China, nationalist and communist forces quickly resumed their civil war. In 1949, the Communist Party of China seized power in mainland China and declared the Peoples Republic of China, claiming to have replaced the ROC as the sole legitimate government of China and the ROC government withdrew to Taiwan. The Cold War period 1947-1991, saw a continuing state of political conflict, military tension, and economic competition existing after World War II. The Cold War was characterized by the tension between the two contending superpowers the United States and the Soviet Union, and two competing ideologies communism and democracy. The Soviet Union and China were aligned through communism. Chinas leverage in the Cold War was primarily determined by its enormous size. With the largest population and occupying the third largest territory in the world, China was a factor that neither superpower could ignore. Although China was a major Cold War player, its capacity and will to influence global issues and international affairs were inevitably compromised by the fact that it was backward in technology and economic development, which allowed the United States to be prevalent in world politics. After the Cold War the Soviet Union and China moved toward free markets, and they seemed headed for political freedom as well. However, what has emerged is an authoritarian system in which the leaders of Communist Party of China control their countries newly capitalist national economies. China is well on its way to becoming a formidable global power. The size of its economy has quadrupled since the launch of market reforms in the late 1970s and, by some estimates, will double again over the next decade. It has become one of the worlds major manufacturing centres and consumes roughly a third of the global supply of iron, steel, and coal. It had accumulated massive foreign reserves, worth more than USD $1 trillion by the end of 2006. The growth of the Chinese economy and its influence on the world markets has allowed it to become more prevalent in world politics. As a great power and emerging superpower, Chinas foreign policy and strategic thinking is highly influential. China officially states it unswervingly pursues an independent foreign policy of peace. The fundamental goals of this policy are to preserve Chinas independence, sovereignty and territorial integrity, create a favorable international environment for Chinas reform.  [1]  Ever since its creation the PRC has sought to increase its power in relation to its regional neighbours and other international powers, especially the United States and the now defunct Soviet Union. To a large extent Chinas rise has been based upon avoiding military actions although it is not averse to causing regional and international instability. Whilst China has attempted successfully to become a major economic power it has not reduced its powerful armed forces, or stopped its support for rogue states and that does worry its neighbours, especially Taiwan. Some are concerned about the threat posed by Ch inas rise feeling it is potentially dangerous due to the decline of the United States and its own unpredictable foreign policy, not to mention its backing of countries that are determined to undermine global stability. The growth of Chinas economy and its military strength has allowed it to become much more dominant in world affairs in recent decades. The recent financial crisis has created a power shift because the emerging economies, especially China and India, managed to avoid the worst of the crisis. It was not a complete decoupling as both still depend heavily on the United States and Europe for exports, but the trend is moving in a key direction. In 2010, China expects to hit double digit growth this year and India is expected to grow 8.75 per cent. China and India will be important centres for innovation and manufacturing in the decades ahead. China is likely to become the world powerhouse for intellectual property. China has the worlds third largest patent office and over one million patent applications are filed in China every year. Experts tip that China and India will create new trading blocs that will sideline the United States and Western Europe. A Free Trade Agreement between the Association of South East Asian Nations and China came into effect on New Years Day. It created the worlds third largest free trade bloc behind the European Union and the North American Free Trade. This will have a significant impact on the future direction of global world markets and the traditional eastern reliance on the United States. One of the fastest growing economies in the world today, China has extended its tentacles into every realm possible, replacing Germany as the worlds biggest exporter and fast catching up the US in military capacity. Undeniably, the rise of china has been advantageous to the world in several aspects, such as faster world economic growth and the alleviation of global poverty. This is largely due to chinas expansionary economic policy which aims to assist China in achieving rapid economic development. In this process, economic links have been established with several countries. Chinas rise helps global integration via the signing of Free Trade Agreements, improving standard of living in the world due to economic development. China is reported to have replaced the US as the worlds largest energy consumer, as it continues to absorb natural resources. This has assisted several African countries such as Nigeria which are resource rich, in achieving greater progress to prosperity, easing extreme poverty in those countries as well. To a large extent, it is conclusive to say the world has benefited from Chinas rise and it continues to play an important role the global economy. Given todays increased conne ctedness among countries as a result of globalization, China can be a stabilizing force in managing more serious world threats such as financial meltdown, contagious diseases, provocative acts by rogue counties as well as terrorism and climate change. Chinas rise is needed to assist the process of global integration, through utilization of its influence on the developing world.

The Nation of Israel Essays -- Hebrew Israel Religion Religious Essays

The Nation of Israel The nation of Israel has played a critical role in the formation of Western and Eastern ideologies and has had an unmistakably profound impact upon the theological and cultural evolution of mankind. Former U.S. President John Adams, commenting on the historical importance of the Hebrews, once said the following: "I will insist the Hebrews have [contributed] more to civilize men than any other nation. If I was an atheist and believed in blind eternal fate, I should still believe that fate had ordained the Jews to be the most essential instrument for civilizing the nations †¦ They are the most glorious nation that ever inhabited this Earth. The Romans and their empire were but a bubble in comparison to the Jews. They have given religion to three-quarters of the globe and have influenced the affairs of mankind more and more happily than any other nation, ancient or modern (Aish).† The Hebrews are not only of undeniable historical significance but also a key factor and concern in contemporary politics. In order to begin to understand the nature of Israeli politics it is important to understand the rich history of the Hebrews and also the events surrounding and leading up to the formation of the nation of Israel. We will begin our investigation into the politics of the nation of Israel by reviewing key historical contributions and events pertaining to that nation and its people. The most significant and widespread impact of the Hebrew culture can be seen in its spread of monotheism to essentially polytheistic cultures. This theological ideal served to both lay the foundation and perpetuate the formation and evolution of the world’s three major monotheistic religions: Judaism, Christianity, and Isl... ... Nov. 2003 http://www.mfa.gov.il/mfa/go.asp?MFAH00i60 XIX. â€Å"A Critique of the Israeli Basic Laws† Israeli Basic Law 18 Nov. 2003 http://www.gongfa.com/zuigaoyuanduizgyihui.htm XX. â€Å"Parties represented in the fifteenth Knesset running for reelection in 2003† Israeli Government (Sixth Reference) 18 Nov. 2003 http://www.mfa.gov.il/mfa/go.asp?MFAH0mt10 XXI. â€Å"Results of Elections to the 16th Knesset – Jan 28,2003† Israel Government (Seventh Reference) 18 Nov. 2003 http://www.mfa.gov.il/mfa/go.asp?MFAH0n130 XXII. â€Å"The Judiciary: The Court System† Israel Government (Eighth Reference) 18 Nov. 2003 http://www.mfa.gov.il/mfa/go.asp?MFAH00gz0 XXIII. Gordon, Evelyn. â€Å"Is it Legitimate to Criticize the Supreme Court?† Azure 18 Nov. 2003 http://www.shalem.org.il/azure/3-articles2.html

Discussion of the early pioneers of moving pictures Essay -- Movies Fi

Topic : Discuss in detail how American filmmakers Edwin Porter and D.W Griffith built on early films by the Lumiere brothers and George Melies. Use examples from the oeuvre of each filmmaker to substantiate your argument. This essay will outline an introduction to the premature years of motion pictures and developments that helped shape cinema as we know it today. This paper will explore the roles of the early pioneers and the extent to which their contributions shaped cinema. In particular, it will look at how E.S Porter and D.W Griffith improved on the early years of cinema as result of influences from Louis and Auguste Lumiere and George Melies. The 18th century has marked the commencement of the innovation of cinematography. The invention of cinema owes its existence to a few investors and scientists who are broadly known for laying down its foundation. Among those pioneers are the Lumiere brothers who were some of the earliest contributors to cinema, inventing the first real film camera called the "cinematographe", which effectively functioned as a camera, projector and printer all in one (Barnauw, 1993:6). Thus giving rise to the art of film making. Initially, in the early years of cinema since there was no developed structure [or language] to tell cinematic stories, the early Lumiere brother?s films such as Workers leaving the Lumiere factory (1895) and The Arrival of a Train at the Station (1895), were composed of a single shot, no camera movement and only one continuous action from beginning to end (Obalil, 2007). Also since the camera was fixed and captured only what were before its lens without any manipulation these films ... ...ieved by the 08/02/2008. http://www.earlycinema.com/timeline/index.html: retrieved by the 08/02/2008. Knight, A. The Liveliest Art, Mentor Books, New American Library, (1957). p.25. Larson, E.H. George Melies, (2006). [Online] Available at http://www.nwlink.com/~erick/silentera/Melies/melies.html Lenin, M. Griffith classic: the making of birth of a nation, (2004). [Online] Available at http://www.leninimports.com/dw_griffith.html Louis LumiÃÆ'Â ¨re, The Cinematograph, La Nature, 12 October 1895. In Auguste and Louis LumiÃÆ'Â ¨re. (Jacques Rittaud-Hutinet, ed.) Letters. London: Faber and Faber, 1995. p.302. Obalil, L.J. Edwin S. Porter, (2007). [Online] Available at http://www.filmreference.com/Directors-Pe-Ri/Porter-Edwin-S.html Smith, D. Cinematic Reflections, (2005). [Online] Available at http://www.cinematicreflections.com/BirthofaNation.html

Concert Review and Bio: Tchaikovsky Essay -- essays research papers

Classical Concert   Ã‚  Ã‚  Ã‚  Ã‚  Who likes classical music anyway? That is a question that you may have found me asking a few months ago. As I have listened to the music in class and on my CD that came with the text book, I have noticed that I am growing a little bit more fond of this style of music. I had never really given it a chance until I started attending my younger sister’s concerts and really paying attention to the music. I have realized that classical music isn’t half bad. modern rock is still the music for me, but I have really learned to like and respect classical music over the last few months. The last classical concert I attended was a Christmas themed concert last week. Along with Christmas favorites and carols, they played a song called Trepak, by Tchaikovsky. I had heard of Tchaikovsky before, but had never seen any of his music performed live.   Ã‚  Ã‚  Ã‚  Ã‚  My first impression of the concert was that the players were all dressed in black slacks or skirts and white tops. Some of them were wearing festive Santa Clause style hats and some even had garland wrapped around their instruments. The orchestra played first. They were all seated in a very specific order, facing the audience with the conductor standing on a podium in front of them. As they began to play I was very impressed with the level of skill that they played with, being only in high school. It sounded as if I was listening to a...

A Reflection on Plan Evaluation

Topic: PLAN EVALUATION REFLECTION In this topic plan evaluation, I now understand why we always have visitors from the division, region and even from the central office visiting our school to evaluate and observe how things are being carried out. In my three years of service in the government, there was no school year that there was no evaluation. Seeing them holding some checklists made us tremble while asking us things and observing our classes.Being new in the system I wondered and ask myself, is it proper that after evaluation they will have feed backing so that we will be able to know what areas we need to improve and what are their suggestions for the betterment of our school and children. That is one thing that I had observed that after evaluation, results of the observation were not discussed for improvement sake. As I go over with my topic in plan evaluation I was enlightened why they regularly conduct evaluation and why we were not informed about the results of the evaluati on.It was then that the results were for the policy makers, program directors and direct program staff consumption only. If given a chance in the future to plan for an evaluation, I would suggest that any corrections or any part of the program that need some improvement, during the onset of evaluation, feed baking should took place right after the evaluation so that the implementers of the program (teachers) will be able to know where they need some polishing that will be congruent with the objectives of the program.During the design of the evaluation process it would be better if local persons and all those who are involved in the implementation of the program will be present during the discussion period so that opinions are expressed and be validated, for everybody has its part to the success of the program. All evaluation plans should identify both participants and stakeholders, and should include the relevant items developed in the evaluation process.In the monitoring aspect, I would go with the combination of performance evaluation and evaluation done on a continuing program because this will measure the impact of the program on the society or on the people. This is done to improve continuously the performance of the program period after period and in the same way this will enable planners identify shortcomings and can devise remedial actions while the plan/program is still in progress.Thorough studies should be done on what evaluation design will be best applicable to a program and I would recommend applying it or testing first the evaluation design on small population prior to the piloting. Through this, monitoring and evaluation will be manageable and any unexpected occurrences in the program will be observed right away and be given solution.Revisions of the program can be done as early as this stage. Lastly, ensure that the evaluation will be as fair, accurate, and effective as possible. The use of specific tools can help in the success of the project like annual reports, quarterly or monthly reports from the monitoring system, and anything else should equally agreed between the organization and the evaluation team.

Competitive advantage Sony Essay

1 Introduction Nowadays it has become more and more important for organizations, such as Sony, to differentiate themselves from their competitors by enhancing the way their customers perceive and experience their brand and products. This has become more crucial for the success of Sony due to the fact that the demands and expectations of customers have changed. Today’s market is not only looking at the direct benefits of purchasing a product but also at the added benefits that come with it. More and more competitors of Sony have  changed the way they interact with their customers in order to gain and maintain competitive advantage (Sony, n.d.). This paper will explore the possibilities for Sony to increase sales by drawing attention to the experience of customers using their products. 2 Research problem statement In order to stay competitive, Sony needs to find new ways to enhance customer experience of their products. This entails emphasizing on the whole offering of the organization including, of course, the quality of customer care and product features, but also creative advertising, packaging, ease of use, and reliability (Meyer & Schwager, 2007). At the moment, Sony is facing heavy competition in all their market segments. According to Gianforte (2012), nowadays an organization cannot only successfully compete based on their products/services and price alone. Customer experience has become the new critical differentiator that a successful business should be based up on. This customer experience can have an influence on the buying intention through the following process: Satisfaction Howard (1977, 1983, in: Fornell & Johnson, 1991) found that a positive customer experience leads to high levels of customer satisfaction. According to Olsen, Wilcox & Olsson (2005), consumer satisfaction is a global evaluation or a state of feeling towards a product or service. According to Giese and Cote (2000), satisfaction consists of three general components, namely: – The consumer satisfaction is an emotional or cognitive response. – The response is associated with a particular focus, expectations, product and consumption experience. – The response happens in a particular time Trust With regard to satisfaction brand trust plays an important role in satisfaction in developing a customer base committed to the brand. Trust is a key variable in the development of an enduring desire to maintain a relationship in the long term (Morgan and Hunt, 1994, in: Delgado-Balester, Munuera-Alà ©man). Seybold (2001) adds that trust grows from every experience customers have with a product and service. Bowers, Richardson & Swan (1998) agree with the statement that a positive customer experience can be created  by building trust with them. Brand trust can be created by sending out credible and expert messages. Also, adding a trust appeal to messages (for example â€Å"You can trust on the fact that we do our job well†) increases brand reliability, leads to a more positive attitude towards the brand and increases purchasing intention (Hornikx, 2002). Paul, Schneider and White (1998) found that when customers are satisfied thus have positive perceptions of an organization, they are likely to remain a customer of that organization. In line with this statement Espejel, Fandos & Flavian (2004) and Howard (1977, in: Fornell & Johnson, 1991) found that a higher satisfaction leads to greater levels of loyalty and buying intention of the service or product. This is also confirmed by Gentile et al. (2007) who state that when customers have a positive customer experience, an emotional tie will be created between a firm’s brand and its customers, which in turn enhances customer loyalty. Loyalty European researchers studying during the 1970s business-to-business marketing discovered that suppliers who formed close working relationships with their customers tended to have better customers. Better refers to the fact that the customers were more loyal to the organization. Also, the customers evaluated the suppliers higher. Subsequent research found that loyal customers are more profitable to a firm. The profitability is thought to be generated by reduced servicing costs, less price sensitivity, increased spending, and the recommendations passed on to other potential customers. To strengthen relationships with their customers, and bond them to an organization, most organizations are interested in loyalty programs (Dowling & Uncles, 1997). Buying intention Loyalty is a crucial factor when it comes to buying intention. Light (1994, in: Palumbo & Herbig, 2000) states that building brand loyalty will endure profitable growth as well as sales volume. The positive effect of loyalty on sales is also emphasized by Bowen and Chen (2001). Their research shows that loyal customers increase sales by purchasing a wider variety of the products and by making more frequent purchases. Relation between customer experience and buying intention When taking an overview at the literature mentioned above, a relation between the several factors can be noticed. Literature teaches that a positive customer experience leads to a higher satisfaction. This in turn increases the brand trust. This trust simultaneously affects the loyalty of customers in a brand. In the end this loyalty results in an increase in buying intention. 2.1 Purpose of research Based on the importance of the customer experience and its influence on the buying intention the general purpose of this research is to get an insight in the important determinants of this experience. In order to investigate what determinants Sony should particularly focus on, in the following sections the main research question and the sub-questions are defined. After the questions there will be a review of the relevant literature on the topic of customer experience. Thereafter an explanation of the methods used will be given, followed by the analysis and the conclusion. Based on these conclusion there will be given an advice to the management. 3 Research question Based on the problem statement, the following main research question is proposed: In what way can Sony adjust their communication strategy to improve the costumer experience in order to increase sales? The main question can be answered due answering the following sub-questions: What is meant by â€Å"customer experience† and what are its determinants? Which determinants are of most importance determining the costumer experience? 4 Proposed literature In order to answer the main research question it is of importance for Sony to exactly know what is meant by â€Å"customer experience† and what the determinants of the experience are. This can be found through a literature study. After that they can investigate which determinants are of most importance according to the customers of Sony. In literature several definitions on the concept of ‘customer experience’ have been mentioned. According to Berry, Carbone and Haekel (2002) customers always have an experience whenever they purchase a product or service from a company. Meyer and Schwager (2007) state that customer experience is â€Å"the internal and subjective response customers have to any direct or indirect contact with a company. Direct contact generally occurs in the course of purchase, use, and service and is usually initiated by the customer. Indirect contact most often involves unplanned encounters with representatives of a company’s products, services or brands and takes the form of word-of-mouth recommendations or criticisms, advertising, news reports, reviews and so forth†(in: Verhoef, Lemon, Parasuraman, Roggeveen, Tsiros & Schlesinger, 2009, p. 32). Gentile, Spiller and Noci (2007) on the other hand, use a different definition of customer experience, namely: customer experience â€Å"originates from a set of interactions between a customer and a product, a company, or part of its organization, which provoke a reaction†. This experience is strictly personal and implies customer’s involvement at different levels; on a rational, emotional, sensorial, physical or spiritual level. Verhoef et al. (2009) also state that the experience factor plays an increasingly important role in determining the success of a company’s offering because of the competition in the global. Therefore, organizations need to manage the customer experience in order to improve the company’s success. In order to aggregate a positive customer experience, it is crucial that Sony is aware of the influences on this experience. When looking at determinants of customer experience in literature, the conceptual model by Verhoef et. al (2009) provides an overview of all the factors that have an influence on one’s customer experience. The model can be found in appendix A. Based on the abovementioned model the determinants of costumer experience are: social environment, service interface, retail atmosphere, assortment, price, customer experiences in alternative channels, retail brand, past customer experience. Current research will focus on these determinants and therefore the constructs will represent these determinants. These constructs  can be found in appendix B. Situation moderators and consumer moderators will not be included, because the organization can not influence these factors. 5 Methods and techniques In order to answer the main research question a complete overview of the most important determinants of costumer experience by the Dutch Sony customers is needed. This overview will be accomplished by a thorough questionnaire amongst the Dutch customers. Based on the answers of this questionnaire a focus group will follow in order to indicate the factors which can be improved so a higher customer experience is created. Questionnaire The constructs of the questionnaire are based on the determinants of customer experience by Verhoef et al. (2009), the constructs can be found in appendix A. They are used because their causal effect on customer experience is proven in literature. The questionnaire will be sent to Sony customers as well as non-Sony costumers (details see appendix C). Appendix D shows the questionnaire sent to the respondents. The questions of the questionnaire are linked to the constructs, this linkage can be found in appendix E. After receiving the answers the questionnaire will be analyzed, this process can be found in appendix C. The results of these questionnaire indicate which determinants have the most influence on the consumer experience of the Dutch (Sony) customers. Focus groups The focus groups with a number of twelve respondents per group will consist of six Sony costumers and six non Sony costumers. A detailed overview of the target group and focus groups can be found in appendix C. The content of the sessions will be based on the results of the questionnaire, which will show the determinants that have the most influence on customer experience. The group of people will discuss what they find convenient subjects with regard to these constructs. Based on these subject there can be analyzed which things Sony has to adjust within its communication strategy so the strategy will match the customer’s optimal customer experience. 6 Analysis In order to answer the main research question one must first answer the second sub-question. This question covers the determinants that are of most importance concerning the customer experience. The answers to the questionnaire will provide the information for answering the sub-question. Questionnaire The first analysis is oriented at determining the average scores of each question and eventually for each construct. Appendices F till L show the average score of every question, displayed per construct. These scores are distracted from the scale, reaching from 1 till 5, with 2.5 as the mean of the scale. Questions concerning the social environment show above mean scores, with a 3.6 as the minimum. This means that the social environment is a very important determinant of customer experience. Service interface also has very high scores. With an average of 4.3 the highest scored question of this construct states that customers agree with the fact the co-customization adds value to products. The role of the retail atmosphere seems to be of less influence on the customer experience. The average scores of these question are significantly lower, with 5 out of 10 questions scoring below the mean of the scale. Questions within the assortment and past experiences construct have a score far above the mean. While the questions concerning both retail brand and price mostly score below mean. Next to the average scores of the questions appendix M shows the average score per construct. One can see from the bar chart there are four out of seven constructs that score far above the mean, and three constructs that score about the mean. Therefore there will be concluded that these four constructs (social environment, service interface, assortment and past experiences) are the determinants that are of most importance determining the costumer experience. Focus groups Following to the questionnaire are the focus groups. During these sessions the customers discussed about each of the highly important constructs: social environment, service interface, assortment and past experiences. Certain subjects came up during these discussions, these subjects were labeled, see appendix N. During the focus groups it was found that the past experience mostly concerned the service interface (e.g. the service  personnel) and the assortment (e.g. quality of the product). An important label that was mentioned was the trust that derives from positive past experience, which makes them willing to buy more of Sony. Besides the service interface and the assortment the customers within the focus groups also discussed about the social environment. Reviews and the opinions of other with regard to the experience of a product are seen as important influencers. 7 Conclusion and advice to the management This research is conducted in order to investigate in what way Sony can adjust their communication strategy to improve the costumer experience in order to increase sales. Therefore there is already stated what the definition of customer experience is and what its determinants are. The results of the questionnaire and focus groups show that there are four determinants that are of most influence with regard to the customer experience. Two of these components can be influenced by Sony, namely the service interface and the assortment. The other two constructs, social environment and past experience, are in turn influenced by these components and can not be directly influenced. With regard to the service interface it is of importance that the personnel of Sony meets the requirements that the customers find of importance: kind, helpful, advising and knowledge. These characteristics are perceived to be very important when it comes to a pleasant experience within the store. In addition to the social experience, logically another important factor is the assortment of Sony. The quality and the variety of this assortment is of great importance. The social experience, through service interface, and the practical experience, through the assortment, are both constructs that can be influenced by Sony. The construct past experience can not be influenced by Sony, because of the fact that the experience is already in the past, nevertheless Sony can improve their current service interface and assortment. In that way customers’ past experiences for the future will be positive. In line with  Morgan and Hunt (1994) and Seybold (2001) there was found that positive experiences with the brand creates trust with the customer. These positive past experience will therefore create trust in Sony, which will lead to remaining buying intentions. With regard to social environment the importance of the experience of others and online reviews was noted. Sony can only influence these factors by providing good services (service interface) and products (assortment), so people will evaluate these products and services positive. Based on these conclusions the advices for the management are: Develop a training program for all of the employees: they have to meet certain requirements with regard their knowledge about the products of Sony and to the way they provide their services. After implementing the program make sure that the customers also know of the training, so they know they can trust the advice of the skilled personnel within the store. This can be mentioned at posters, commercials etc. (e.g. on a poster: â€Å"Feel free to visit our store for questions or advice, we keep ourselves up-to-date especially for you!†) Make sure that all the communication expressions emphasize the quality of the products and to enhance the quality of these products customers can be asked to give their opinion about the product on the Sony website. Through this system the chance will increase that a big part of the online reviews will be given at the Sony site. In this situation the communication department of Sony can quickly detect negative reactions on which they can respond to solve the problem. All the visitors of the review will so experience the involvement of Sony, which creates sympathy. Send good quality products to influential people that make movies on YouTube and ask them to review the product. Make clear that you want them to give their honest opinion, and that they also mention that to their viewers. A good Sony product will then get an excellent review viewed by a great amount of customers. 8 References Berry, L.L., Carbone, L.P., & Haeckel, S.H. (2002). Managing the total customer experience. MIT Sloan Management Review, 43(3), pp. 1-6. Bowen, J.T., & Chen, S.L. (2001). The relationship between customer loyalty and customer satisfaction, International Journal of Contemporary Hospitality Management, 13(5), pp. 213 – 217 Bowers, M.R., Richardson, L.D. & Swan, J.E. (1998). Customer trust in the salesperson: an integrative review and meta-analysis of the empirical literature. Journal of Business Research, 44, pp. 93-107. Delgado-Ballester, E., & Munuera-Alemà ¡n, J.L. (2001). Brand trust in the context of consumer loyalty, European Journal of Marketing, 35(11), pp. 1238 – 1258 Down, C.W., & Adrian, A.D. (2004). Assessing organizational communication. New York, United States: the Guilford Press. Dowling, G.R., & Uncles, M. (1997). Do Customer Loyalty Programs Really Work?, Sloan Management Review, 38 (4), pp. 71-82. Espejel,J., Fandos, C., & Flavia ´n, C.(2004). Consumer satisfaction: A key factor of consumer loyalty and buying intention of a PDO food product. British Food Journal, 110 (9), pp. 865-881. Fornell, C. & Johnson, M.D. (1991). A framework for comparing customer satisfaction across individuals and product categories. Journal of Economic Psychology, 12, pp. 267-286. Gentile, C., Noci, G. & Spiller, N. (2007). How to sustain the customer experience: an overview of experience components that co-create value with the customer. European Management Journal, 25(5), pp. 395-410. Gianforte, G. (2012). Seven Power Lessons for Customer Experience Leaders. Oracle White Paper. Giese, J.L. & Cote, J.A. (2000). Deï ¬ ning consumer satisfaction, Academy of Marketing Science Review, 1, pp. 1-24. Hornikx, J. (2002). Vertrouwen in nieuwe producten van nieuwe merken in reclame. Tijdschrift voor Communicatiewetenschap, 30(3), pp. 249-261. Kaplan, R.S. & Norton, D.P. (1996). Linking the Balanced Scorecard to Strategy. California Management Review, 39(1), pp. 53-79. Martin, C.L. & Charles, A.P. (1989) Compatibility Management: Customer-to-Customer Relationships in Service Environments. Journal of Services Marketing,3(3), pp.5 – 15. Olsen, S.O., Wilcox, J., & Olsson, U. (2005). Consequences of ambivalence on satisfaction and loyalty, Psychology & Marketing, 22 (3), pp. 247-69. Palumbo, F., & Herbig, P. (2000). The multicultural context of brand loyalty, European Journal of Innovation Management, 3(3), pp. 116 – 125 Paul, M.C., Schneider, B. & White, S.S. (1998). Linking service climate and customer perceptions of service quality: test of a causal model. Journal of Applied Psychology, 83(2), pp. 150-163. Seybold, P.B. (2001). The Customer Revolution: How to Thrive when Customers are in Control. Luzern, Switzerland: getAbstract. Sony (n.d.). Last retrieved on December 12th, 2012, from: http://www.sony.net/

Goals and Aspirations Essay

When I grow up and go off to college I would like to pursue a career in electrical engineering. One important answer to this question is more opportunity. A college education is very important to me. High school graduates today are unable to obtain the number of high-paying jobs that were once available. It serves as the gateway to better options and more opportunity. The importance of a college education is also emphasized because of the opportunity to gain valuable resources during your time. The more connections you make from professors or friends are made during your college career, the more options you will have when you begin your job search. This scholarship will certainly strengthen my opportunity to pay for my books, fees and programs which I may not be able to pay for. The scholarship can help me further my professional training and certification goals that I have set for myself and will in turn help me start a true career in electrical engineering. â€Å"A man who has nev er gone to school may steal from a freight car; but if he has a university education, he may steal the whole railroad.† -Theodore Roosevelt

Asking Better Questions with Blooms Taxonomy

Asking Better Questions with Bloom's Taxonomy Benjamin Bloom is known for developing the taxonomy of higher level thinking questions. The taxonomy provides categories of thinking skills that help educators formulate questions. The taxonomy begins with the lowest level thinking skill and moves to the highest level of thinking skill. The six thinking skills from lowest level to highest level are KnowledgeComprehensionApplicationAnalysisSynthesisEvaluation To really understand what this means, lets take Goldilocks and the 3 Bears and apply Blooms taxonomy. Knowledge Who was the biggest bear? What food was too hot? Comprehension Why didnt the bears eat the porridge?Why did the bears leave their house? Application List the sequence of events in the story.Draw 3 pictures showing the beginning, middle and ending of the story. Analysis Why do you think Goldilocks went for a sleep?How would you feel if you were Baby Bear?What kind of person do you think Goldilocks is and why? Synthesis How could you re-write this story with a city setting?Write a set of rules to prevent what happened in the story. Evaluation Write a review for the story and specify the type of audience that would enjoy this book.Why has this story been told over and over again throughout the years?Act out a mock court case as though the bears are taking Goldilocks to court. Blooms taxonomy helps you to ask questions that make learners think. Always remember that higher level thinking occurs with higher level questioning. Here are the types of activities to support each of the categories in Blooms Taxonomy: Knowledge LabelListNameStateOutlineDefineLocateRepeatIdentifyRecite Comprehension DiscussExplainProvide proof ofProvide an outlineDiagramMake a posterMake a collageMake a cartoon stripAnswer who, what, when, where, why questions Application ReportConstructSolveIllustrateConstructDesign Analysis SortAnalyzeInvestigateClassifySurveyDebateGraphCompare Synthesis InventExamineDesignFormulateHypothesizeRe-tell differentlyReportDevelop a gameSongExperimentGenerateCompose Evaluation SolveJustifySelf-evaluateConcludeDo an editorialWeight the pros/consMock trialGroup discussionJustifyJudgeCriticizeAppraiseJudgeRecommendation backed with informed opinionsWhy do you think.... The more you move toward higher level questioning techniques, the easier it gets. Remind yourself to ask open ended questions, ask questions that stimulate why do you think type answers. The goal is to get them thinking. What color  hat was he wearing? is a low-level thinking question, Why do you think he wore that color? is better. Always look to questioning and activities that make learners think. Blooms taxonomy provides an excellent framework to help with this.

Qu extranjeros no pueden ajustar su estatus

Qu extranjeros no pueden ajustar su estatus El ajuste de estatus significa que un extranjero que se encuentra ya en Estados Unidos puede adquirir la tarjeta de residencia -tambià ©n conocida como green card- sin necesidad de salir del paà ­s. En este artà ­culo se explica quà © personas extranjeras no pueden ajustar su estatus y, finalmente, cules son las consecuencias de ello (que pueden ser muy malas). Pero no a todos los extranjeros se les permite beneficiarse del ajuste de estatus Quià ©nes no pueden beneficiarse del ajuste de estatus En primer lugar, los extranjeros que ingresaron en estados unidos con una visa de tripulacià ³n o trabajador de cruceros C1/D. En segundo lugar, los migrantes que entraron al paà ­s sin pasar por el control de Inmigracià ³n y, por lo tanto, sin haber sido admitidos o parole. Lo fundamental de este punto es entender que las personas que llegan a Estados Unidos despuà ©s de cruzar ilegalmente la frontera no podrn en el futuro obtener una tarjeta de residencia mediante un ajuste de estatus. Ni siquiera en los casos en los que se casen con ciudadanos americanos o tengan hijos mayores de 21 aà ±os en este paà ­s. En tercer lugar, los extranjeros que han trabajado en Estados Unidos sin estar autorizados por no tener permiso de trabajo o visa que les permita laborar. Si el USCIS tiene conocimiento de que se ha trabajado, denegar la peticià ³n de ajuste de estatus. En cuarto lugar, las personas que ingresaron a Estados Unidos con una visa no inmigrante y no la han mantenido. Por ejemplo, un turista que se quedà ³ ms tiempo del permitido (turistas con visa, mirar el I-94). Esta persona no podr ajustar su estatus excepto cuando se trate del esposo/a, madre/padre, viudo/a o hijo/a soltero menor de 21 aà ±os de un ciudadano americano. En este punto resaltar que la persona con visa no inmigrante que la deja expirar y se casa con un residente permanente no podr beneficiarse del ajuste de estatus. En estos casos la opcià ³n es esperar hasta que el cà ³nyuge residente se convierta en ciudadano por naturalizacià ³n o, en el caso de que la estadà ­a ilegal sea menor a los 180 dà ­as, salir del paà ­s e iniciar un proceso consular de peticià ³n de familiar. La espera podr ser larga. En quinto lugar, los titulares de una visa de intercambio J-1 o J-2.Cuando se les acaba las visas, estas personas deben salir de Estados Unidos por un periodo de dos aà ±os, a menos que se les conceda un perdà ³n o excepcià ³n conocida como waiver. En sexto lugar, los extranjeros que llegaron a Estados Unidos sin visado por pertenecer a un paà ­s acogido al Programa de Excencià ³n de Visas. Estas personas pueden estar en el paà ­s un mximo de 90 dà ­as y no pueden ni extender su estadà ­a ni solicitar una visa. Deben necesariamente salir. La à ºnica excepcià ³n es cuando se solicita un ajuste de estatus a su nombre por ser el esposo o la mujer o el viudo/a de un ciudadano americano o progenitor o hijo soltero menor de 21 aà ±os de un estadounidense. En sà ©ptimo lugar, las personas que llegaron al paà ­s con una visa K-1 por ser el prometido/a de un ciudadano. Y los hijos de aquellos que tienen una K-2, cuando no se celebra el matrimonio con el estadounidense que solicità ³ el visado en los 90 dà ­as siguientes su ingreso en Estados Unidos. Quedarse sin casarse es una violacià ³n migratoria. Y en octavo lugar, los extranjeros con visas A, E o G o que tengan profesiones que les permitirà ­an tenerlas. Si bien se admiten excepciones por lo que las personas en esta categorà ­a deberà ­an consultar con un abogado o un representante acreditado. Por quà © es tan importante poder ajustar el estatus El ajuste de estatus es importante por dos razones: Ahorra dinero, al poder obtener la residencia sin necesidad de salir de EEUU.Evita que entre en aplicacià ³n el castigo de los tres y diez aà ±os para las personas que han estado ilegalmente en Estados Unidos por ms de 180 dà ­as. Y aquà ­ est su gran importancia. Por ejemplo, si un inmigrante cruza ilegalmente la frontera y despuà ©s de unos aà ±os se casa de buena fe con un ciudadano y tiene hijos nacidos en este paà ­s se encuentra con un gran problema. En teorà ­a puede obtener los papeles porque su esposo/a ciudadano le puede pedir. Y, de hecho, la parte inicial de los trmites se va a aprobar. El problema aparece cuando le dicen que no puede ajustar su estatus y que tiene que salir de Estados Unidos y una vez fuera seguir la tramitacià ³n en un consulado americano.Y ahà ­ le aplican el castigo de los tres y diez aà ±os. Y no siempre va a ser posible pedir un perdà ³n. Y aà ºn cuando fuera posible, no siempre se consigue. Y aà ºn consiguià ©ndolo, se demora y hace que las familias està ©n separadas por mucho tiempo. Por ello, si se est en una situacià ³n en la que no se puede ajustar el estatus o se tiene dudas, antes de meter los papeles en Inmigracià ³n es muy recomendable consultar con un abogado y tener muy claro cules son las opciones. Perdà ³n En algunos casos es posible pedir un perdà ³n para asà ­ poder obtener la green card. Adems, en los casos muy especà ­ficos de familiares inmediatos de ciudadanos que estn en USA y sà ³lo tienen el problema de que estn aquà ­ ilegalmente, verificar si se puede calificar para el perdà ³n provisional I-601A. Este es un artà ­culo informativo. No es asesorà ­a legal.

Verbification at Work

Verbification at Work Verbification at Work Verbification at Work By Maeve Maddox Trudy Ripka writes I have come across recipes which are made into healthier versions of the original.   My problem is accepting the word HEALTHIFIED.   There is a particular site which uses this and a lot of the readers dislike the term; I am included.   This could be a case of verbing adjectives. Whatever we call it, something is going on. Apparently just about any word can be turned into an -ify verb and then back-formed into a -tion noun. healthify and healthification: â€Å"Healthified† Fluffy Orange Fruit Dip â€Å"Healthified† Chicken Pot Pie `Healthification and the Promises of Urban Space Fit or Fad: The Healthification Of Starbucks Foodstuffs greenify and greenification: Greenify for Better Business 5 Ways to Greenify Your Home How have you greenified your home? The Greenification of Walmart friendify and friendification: Youll now receive a Friendifcation Notification. . . when a member adds you to their friends list. our current MySpace policy is to friendify anyone with an interesting looking avatar . . . If you get friendified by someone you dont know, its probably because you have a cool avatar. blogify and blogification: Creativity Has Now Been Blogified So we have blog-this and blog-that, basically everything has been blogified . . . blogify: To dramatize or overexaggerate. To describe otherwise bland subjects in a horribly depressing and/or dramatic manner. To make dreary . . . Urban Dictionary I’m wondering when the schools are going to get around to grammifying their students. I’d say that a little grammification is in order. Joking aside, use drives usage. When a word is felt to meet a need by a large number of speakers, it will find a place in the language. The word gentrification, for example, has won acceptance with the meaning The process by which an (urban) area is rendered middle-class. OED The fate of these new -ify verbs is uncertain. Many of the writers who are using them are uncomfortable enough to enclose them in quotation marks. Writers and speakers who don’t want them to catch on can choose not to use them. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Expressions category, check our popular posts, or choose a related post below:"Based in" and "based out of"When to Form a Plural with an Apostrophe10 Terms for the Common People

voices in the city essays

voices in the city essays Voices in the city(Anita Desai) Voices in the city is a pessimistic novel like Cry the peacock.The protagonists of this novel are detached , self-centered and remain aloof from others just as Maya in Cry the peacock, who alienates herself from the rest.What they always wanted was shadows,silence and stillness and that was what they were left with. Nirode the main character is an editor of a newspaper. The novel begins with the scene at the station when nirode comes to see his brother off. When the train departs he starts introspecting , compares his capabilities and achievements with Aruns. He broods over the way he has grown up with his shortcomings and laidback attitude.Wonders the way he has whiled away his time since childhood and has been a looser always.This thought (realization) makes him envy Arun who has always been the winner. In this novel the life of Calcutta has been portrayed . The characters of this novel especially Nirode and his sister Monisha feel themselves detached from this city.They find it difficult to cope up with its busy life where people are so ambitious and rapacious.Their mother who lives in Kalimpong is also like any of the calcuttians and that is the reason they dont approve of certain things about her.Nirode never replies to her letters never feels the need of her embrace and shelter because he thinks she is having an affair with Major Chaddha. He finds her lusty at this age and fels that she is no more concerned about her childrens feelings and emotions.Even the company his friends dosent excite him and he becomes a loner. Thinking that after reaching lofty heights there is no other way than to descend to the bottom , Nirode feels why not to take a shortcut and remain at the bottom since this is the ultimate destination.Because he has never achieved anything in his life , he starts living revelling in the f...

Dragonflies, Suborder Anisoptera

Dragonflies, Suborder Anisoptera All dragonflies belong to the order Odonata, as do their close cousins, the damselflies. Because there are distinct differences between dragonflies and damselflies, taxonomists divide the order into two suborders. The suborder Anisoptera includes only the dragonflies. Description: So what makes a dragonfly a dragonfly, as opposed to a damselfly? Lets start with the eyes. In the dragonflies, the eyes are quite large, so large in fact they make up the bulk of the head. The eyes often meet at the top of the head, or come close to it. Next, look at the dragonflys body. Dragonflies tend to be stocky. When resting, a dragonfly holds its wings open horizontally. The hind wings appear broader at their bases than the fore wings. Male dragonflies will typically have a single pair of cerci at their hind ends, as well as a single appendage projecting from the underside of the tenth abdominal segment (called an epiproct). Female dragonflies often bear vestigial or nonfunctional ovipositors. Dragonfly nymphs (sometimes called larvae, or naiads) are entirely aquatic. Like their parents, larval dragonflies generally have stocky bodies. They breathe through gills located in their rectums (theres an interesting bit of insect trivia for you), and can propel themselves forward by expelling water from the anus. They also bear five short, spiky appendages at the hind end, giving the nymph a rather pointed appearance. Classification: Kingdom – AnimaliaPhylum – ArthropodaClass – InsectaOrder – OdonataSuborder - Anisoptera Diet: All dragonflies are predaceous throughout their life cycles. Adult dragonflies hunt other insects, including smaller dragonflies and damselflies. Some dragonflies capture prey in flight, while others will glean meals from vegetation. Naiads eat other aquatic insects, and will also catch and consume tadpoles and small fish. Life Cycle: Dragonflies undergo simple, or incomplete, metamorphosis, with just three stages to the life cycle: egg, larva or nymph, and adult. Mating in dragonflies is a fairly acrobatic achievement, and which sometimes begins with the male scooping out his competitors sperm and flinging it aside. Once mated, the female dragonfly deposits her eggs in or near the water. Depending on the species, the eggs may take anywhere from a few days to over a month to hatch. Some species overwinter as eggs, delaying the start of the larval stage until the following spring. The aquatic nymphs will molt and grow repeatedly, a dozen times or more. In the tropics, this stage may last only a month. In temperate areas, the larval stage can be considerably longer, and even last for several years. When the adult is ready to emerge, the larva climbs out of the water and fixes itself to a stem or other substrate. It sheds its exoskeleton one final time, and the adult emerges, looking pale and delicate in its teneral stage. The castoff skin that usually remains affixed to the substrate is called the exuvia. Special Adaptations and Behaviors: Dragonflies operate each of their four wings independently, which enables them to perform sophisticated aerial moves. Observe dragonflies patrolling around a pond, and youll see that they can take off vertically, hover, and even fly backwards. The dragonflys large, compound eyes each consist of about 30,000 individual lenses (called ommatidia). Most of their brainpower goes to processing visual information. A dragonflys range of vision is nearly a full 360Â °; the only place it cant see well is directly behind it. With such keen eyesight and skillful maneuverability in the air, dragonflies can be tricky to catch – just ask anyone who has ever tried to net one! Families in the Suborder Anisoptera: Petaluridae – petaltails, graybacks Gomphidae – clubtails Aeshnidae – darners Cordulegastridae – spiketails, biddies Corduliidae – cruisers, emeralds, green-eyed skimmers Libellulidae – skimmers Range and Distribution: Dragonflies live throughout the world, wherever aquatic habitats exist to support their life cycle. Members of the suborder Anisoptera number roughly 2,800 worldwide, with over 75% of these species living in the tropics. About 300 species of true dragonflies inhabit the U.S. mainland and Canada. Sources: Borror and DeLongs Introduction to the Study of Insects, 7th edition, by Charles A. Triplehorn and Norman F. JohnsonSuborder Anisoptera - Dragonflies, BugGuide.Net, accessed November 23, 2012Anisoptera, University of Wisconsin BioWeb, accessed November 23, 2012Dragonflies and Damselflies, Odonata, University of Florida, accessed November 23, 2012Dragonflies and Damselflies of the West, by Dennis Paulson

5 Clues Its Time to Get a New Job (Before Its Too Late)

5 Clues Its Time to Get a New Job (Before Its Too Late) Most people are totally excited on the first day of a new job. But after a few months (or years), we can start to lose the love a little. Here are 5 ways to tell whether you’re just bored or if you really should look for another job. 1. Your boss is a jerkSeriously. She puts you down, publicly. She blows up at you in front of everyone. She snaps  at you regularly. This is not good boss behavior. Remember, a good boss will do everything they can to help you succeed and encourage you to grow and improve until you’re delivering your best work. This is in her best interest. If your boss is all nasty and no nurture, it may be time to move on.2. You dread workYou come home running on empty- emotionally and physically and mentally exhausted. And the thought of going back in the morning, or on Monday, fills you with dread. If you feel actual knots in your stomach at the idea of going in to work, it might be time to think about a change.3. You’re too busy to breatheYouà ¢â‚¬â„¢re so busy that you only leave the office to shower and sleep (and even then, not for very long). You’re always on your email or your work phone. And weekends? Haven’t had one of those in months.Remember, if you’re this busy there’s no way you’re actually doing good work. You don’t have time to think! Have a conversation with your boss about taking better care of yourself, managing things, delegating perhaps, and about having at least one day off to recharge. If you can’t get these boundaries set up, you should leave before you burn out completely.4. You’re so boredSeriously, you can hardly make it through the day. You’ve started yawning- not because you’re tired, but because your job is so brain-numbingly boring that you can’t focus or stay awake. If you have one of these jobs where management would rather you have your butt in your chair all day than actually be productive, then you might be better off somewhere else.5. You want something differentWanting to move on to something new or different is natural. Maybe you want a new challenge! Or a change of scenery! Keep in mind you might not have to go nuclear to get this. See if there are any positions in different departments within your company. If you could see this solving the problem, it might be easier than a career change. If you listen to yourself and confront your situation honestly, you’ll know when it’s really time to go.

Ethics Essay Example | Topics and Well Written Essays - 1000 words - 8

Ethics - Essay Example This level of ethical expectation extends to a great litany of different areas and portends a high level of expectation for the individual educator. As such, the article that will be analyzed â€Å"teaching to the test† reveals the way in which rigid state and federal standards have encouraged many struggling school districts, and individual teachers, to attempt the unethical approach of teaching to the test as a means of passing whatever requirement might exist at the given time. Naturally, this practice in and of itself is troublesome; however, when one considers it from both the standpoint of the utility that the student gains and the ethical ramifications for how the educational process takes shape, a nuanced understanding of the impact of such an approach is able to be understood. The core ethical issue that must be understood is the fact that the educators themselves are encouraging a level of unethical behavior that is both unfair to the educational process as well as u nfair to the end student. In order to understand this unethical behavior, it is necessary to delve in to the motivating factors that encourage it take place initially. Ultimately, the educational system, as it exists today, as both state and federal standards that must be met at multiple times throughout any given school year. As such, teachers are not only required to transmit the information that they are responsible for providing to the students, they must also take a sizable chunk of their time to instruct and prepare the students for taking standardized tests that will not only rank the student as compared to the rest of the students within the state, school system, or nation, they also have a profound impact upon the overall level of school ranking and funding levels that are received in subsequent periods. As such, the overall importance of these standardized tests cannot be understated. Unfortunately, even thus far in my own professional and student development, I have seen this take place. The first time that it was evidenced to me was with regards to taking the PSATs in high school. Rather than using this opportunity to fill in the gaps of any education that the students might have missed out on, the teacher merely hurried to provide a way of what can only be described as â€Å"educated guessing†. The second time this practice was noted it was in an 8th grade classroom that I was observing. The teacher, although highly qualified spent the bulk of her time going through a standardized test and pointing out how to delineate the correct answer; rather than teaching the material and explaining what the rationale behind it was. The third time that this took place was in my final year of high school as state standards of educational attainment from K-12 were being measured. Although the senior year of high school is normally at a slower pace than the other years, the educators cut short much of the information that would otherwise have been presente d as a means of focusing on the standardized test that was of more importance to the local district and the funding levels that the educators would have to divvy up than it was to the individual students. Accordingly, as the article notes, a highly unethical practice has emerged within many of the more troubled school districts throughout the nation. In addition to not spending enough time on the subject at hand, educators throughout the system have been teaching to the test instead of

Academic and Design Communication Essay Example | Topics and Well Written Essays - 1250 words - 2

Academic and Design Communication - Essay Example   Designer- Client Relationship: In order to get the desired objective the designer and client need to work together and focus on a specific goal for the design and finished product. The business theme claiming that the â€Å"customer is always right† is applicable in this industry as well, and if the relationship between the client and designer is inappropriate it can cause many issues like delay of the entire project, high cost, and mental frustration for the entire design team, as well as for the client. There are many clients who usually do not appreciate the hard work conducted by an architect to meet the client’s desires and wants. Moreover, the client also expects from the architect that he will be the one handling the costs, time and also manage the quality issues, whereas the architect does not sell products but they sell services and expertise which is very rare. (Crawford, 2009) The communication and bond are uniquely formed in between the two parties. If m iss-communicated, this can cause the lack of ability to deliver what the client basically needs. If the details are wrongly misunderstood by the designers, then the result will be a disaster, freaking out both the parties. One of the entity needs to be very much proactive in order to have a better discernment of the agreed upon goals. The relation between the architect and the client is like any other relation; it requires a great deal of understanding as well as requires trust. Moreover the architect since is the expert in the field, therefore he should be competent enough to grasp the idea that is hidden in clients mind, and for this purpose the architect must play a proactive role so that he can develop a strong bondage in between, which will eventually deliver desired results (Crawford, 2009). Improvement of relationship: The first and the foremost rule for any business belonging to any industry is to have open and honest communication with suppliers, vendors or the clients, by this the client is able to trust the designer. With effective communication, the probability of errors is reduced; hence the misunderstanding between the client and designer is also minimized. (Misra, 2002) The second most important element in any relationship is the trust, the architect needs to gain the trust of clients so that they can rely on the architect’s design and judgment, and by this the designer will be able to design freely and also make a more attractive product for the client. Other more important factors in this relationship are time schedules and commitment.  Ã‚  

Corporate Governance and Ethical Responsibility Research Paper

Corporate Governance and Ethical Responsibility - Research Paper Example 46; Wolper, 2004, pp. 164). Based on their relationship to the organization, external stakeholders may be categorized as input providers, competitors, and special interest group (Wolper, 2004, pp. 161-163). Following the above definitions, three internal and external stakeholders that Dr. DoRight might have to deal daily at the Universal Human Care Hospital are its doctors and nurses, its patients and the pharmaceutical companies. The doctors and nurses, being employees of the hospital, bound by its VMG and policies are expected to provide satisfactory healthcare; thus, they are considered internal stakeholders. The patients, being one of the hospital’s input providers based on their interest to get proper medication at a reasonable rate, and the pharmaceutical companies, being one of the hospital’s suppliers, which are expected to supply safe and effective drugs and other medical paraphernalia, are both considered external stakeholders. As the hired hospital president tasked to supervise and monitor the hospital’s 5,000 workforces to address the hospital’s various stakeholders, Dr. DoRight’s duty of loyalty to doctors and nurses is to ensure that they do their jobs responsibly. As such their illegal activities and negligence must be stopped, because failure to do so would jeopardize the integrity of the hospital that would consequently harm the corporation’s interest. As defined in the American corporate law tradition, â€Å"the duty of loyalty is the obligation to act in good faith to advance the best interests of the corporation† (Strine, Hamermesh, Balotti & Gorris, 2009, p. ii). In short, whatever Dr. DoRight does should be for the best interest of the hospital provided it does not violate the constitution and federal and universal laws (Palmiter, 2010). To hospital patients, Dr. DoRight’s duty of loyalty is to ensure that they get safe and sound healthcare. Such is in the best interest of the corpora tion, because by providing effective and safe healthcare, the hospital is not only living to its sworn VMG but could also increase patient patronage that could mean greater profit. To pharmaceutical companies, Dr. DoRight’s duty of loyalty is to act in good faith by transacting with these companies only as authorized by the hospital’s Board of Directors and only in pursuit for the best interest of the hospital. For example, Dr. DoRight should not endorse pharmaceutical products that are not needed by the hospital, that are unsafe or overpriced; even if his endorsement would earn him a considerable commission. Thus Dr. DoRight should put the interest of the hospital above his own personal interest. 2. Potential Conflicts of Interest between Internal and External Stakeholders Stakeholders’ interests may not always conform to each other, primarily due to the different roles each play in the organization. Thus Dr. DoRight may confront an in-role conflict between his duties of loyalty to doctors and nurses and to patients in Universal Human Care Hospital. As the investigation of the illegal procedures and negligence of the hospital’s doctors and nurses drags on for two years, patients remain untreated effectively causing their deaths. Dr. DoRight, knowing that both parties have fundamental rights – the right of doctors and nurses to fair investigation and the rights of patients to safe and effective

Cars,culture and tactical technical communication Essay

Cars,culture and tactical technical communication - Essay Example We need to consider and put ourselves in the users place, focusing on relationships between technology and culture and creating more tactical technical communication of users as producers. Kimball discusses the importance of broadening the scope of technical communication, by focusing on Johnsons concept of the user-as-producer, which states that users are not just consuming or practicing products, but rather that they are producing knowledge derived from their experience, their daily lives especially, in the form of technological narratives. Kimball believes that the "Narrativity allows the prospect of users not only through producing and engaging in tactics, but also sharing with them through tales of fooling, tricking, and taking advantage of the strategic system." Kimball writes about how institutional strategies and individual tactics are different. And he introduces to us the de Certeaus concepts of Bricolage (making and doing what you can with what you have.) and la perruque (involving a pleasure in making something for its own sake) as tactics wherein users make use of appropriate things against strategies to suit their circumstances and purposes. As far as I am concerned, I think that we need to understand how users want to create new experiences and express their knowledge outside of what we design, along with how users get through and try to remove cultural resistance against authority. To make this mutation and integrated position between the reader and the author, linking objects to narrative is crucial. Kimball analyzed user communities with the help of two cases of Beetle and Locost. Muir and Champion, used a new way to talk about their manual, technological narratives, and people loved to make their own narratives beyond that. They focus on the Bricolage and la perruque ways of encouraging users to use and produce appropriate things as producer. I think the

Souq waqif and Museum of islamic arts Essay Example | Topics and Well Written Essays - 1500 words

Souq waqif and Museum of islamic arts - Essay Example The museum of Islamic art is also another such building in Doha that employs traditional architecture, drawing its design from the Mosque of Ahmad ibn Tulun in Cairo. Traditional architecture is recognised today as a fortress of the past. With increased touristic activities, in Doha, Souq Waqif and the Museum of Islamic Art among other buildings serve as tourist destinations because of their artistic structural designs (Brebbia 301). The traditional architectural designs in the Arab world signify their suitability in the local environment that has incorporated the idea of sustainability. The increasing contemporary architectural designs are blending with the traditional designs to reflect the Qataris Islamic identity. Many of the buildings in Qatari are shifting to the traditional architectural patterns and styles that combine both traditionism and modernism. The new buildings are reproducing Qatari’s traditional architectural elements and styles, such as the museum of Islamic art, and old ones such as Souq Waqif that are rebranding to have that traditional outlook. The museum sits on an area of approximately 64 acres of an artificial island in the Doha cornice and a walking distance from the famous Souq Waqif. It was constructed in 2008 and opened its doors to the public in the same year. The island was created at the request of Mr. Pei, who was tasked to come up with the architectural design, whose main aim was to make the building stand out such that future buildings would never encroach it (Boussaa 62). The idea of the museum of Islamic art came after a series of tours around the globe studying Islamic architecture. Mr. Pei visited many places from the grand mosque in Cordoba Spain and the great mosque of Damascus where he found that climate and culture are very vital in interpreting Islamic architecture, although none of those

Child Abuse and Steps for Its Prevention Essay Example | Topics and Well Written Essays - 2000 words

Child Abuse and Steps for Its Prevention - Essay Example Baby P was admitted in hospital several times before his death in which instances the healthcare providers, who offered complete and conclusive reports on their physical examinations, noted his battered body and the bruises on his skin (Marinetto, 2011). Over the course of 8 months while his mother was living with her boyfriend (not Peter’s biological father), the child experienced physical trauma resulting in over 50 injuries. This was indicative of a trend of physical abuse from the live-in boyfriend and should have been spotted and stopped before it got to such extents.While the physical abuse was being carried out, the family interacted with agencies that could have noticed the problem over 60 times, with none of these encounters being effective in stopping the abuse. Doctors’ reports analyzed during the inquiry over his death indicated that Baby P had swallowed a tooth broken during a beating, had a broken spine and several fractured ribs. The last of these reports was dated a day before his death and according to pathological reports, should have acted as the much needed wake-up call that could have saved his life. About 9 months and then again 2 months before his death, the child was placed under the protective care of a friend of the family to ensure his well-being. The second homecoming resulted in his death and from the wealth of evidence of abuse that had been accumulated, could have been prevented by the provision of better and more adept child welfare practices by all the professionals involved. Professionals in the social fields have a very important job of putting together the pieces that indicate that an individual needs more help from them than their position affords. As a result, agencies involved in such industries operate under a model of interdependency, with practitioners forwarding the cases that another agency will pick up on. This model allows for the sharing of information and the assessment of cases that social workers would, under normal circumstances, not review. This system depends on the communication between professionals and if this is not established, a lot of cases could go under the radar, as was the case with Baby Peter. This case was repeatedly analyzed by practitioners from several departments who ended up with the conclusion that he was safe in the environment that he was in, which is clearly a fallacy. It is therefore imperative that we understand the shortcomings of the agencies and agents that handled the case to negate the possibility of such c alamities in the future. The physical aspect of child abuse manifests itself in a condition that normally requires the attention of medical practitioners. This is the first line of defense and can create awareness if the neighbors and other individuals in the child’s environment are not aware or do not respond to the child’

Civil Partnership, Marriage & Cohabitation Essay

Civil Partnership, Marriage & Cohabitation - Essay Example Standard property law is used for these couples.2 Cohabitation law may extend to opposite sex couples, same-sex couples, and platonic pairs.3 Therefore, just like with standard property law, if a cohabiting couple breaks up, and it is shown that one of the partners has not financially contributed to the home, even if that partner has contributed child care or labor, then than that partner is still not afforded an interest in the property. This is different in marriage – in marriage, the property is divided equitably between the spouses, regardless of the amount of financial contribution from the parties, or the lack thereof.4 This essay will examine the issues surrounding people who cohabit, as well as the specific cases regarding cohabitation, and will attempt to make recommendations that would help couples be better protected under the UK law. Cohabitation Law verses Marriage Law Property division is an issue when considering cohabitation law and marriage law. Cohabiting cou ples do not have the same property rights as married couples.5 Basically, if there is a cohabiting couple, and they break up, their property would be divided according to ordinary property law, which basically means that the property follows the title – if, for instance, there is a house with only one person's name on the deed, then that person alone is entitled to the property. If both person's name is on the deed, then the property would be divided between them evenly.6 With marital law, it is different – if a marital couple divorces, the property is divided between them equitably, regardless of whose name is on the deed.7 The Marital Causes Act 1973 gives a court the right to order the transfer of property from one party to the other upon the filing of a dissolution of marriage, or the court may also order the sale of property as well.8 This principle is shown in several cases that have been decided in UK Courts. One is Burns v. Burns, which states that if there is a non-working partner in a cohabiting relationship, and that non-working partner does not contribute financially towards the purchase of the house, or the mortgage payments, than that spouse is not entitled to a division of that property.9 The plaintiff in Burns lived with the defendant, without the benefit of marriage. Valerie, the plaintiff in Burns, took care of the children and stayed home, forgoing a career and money of her own. That said, when the relationship progressed Valerie went to work, and paid domestic bills from her salary, along with buying furniture and equipment for the house, while also spending money on children's clothes. She also decorated the interior of the house.10 Despite all that the plaintiff contributed to the household, the plaintiff did not get property rights in the house after the couple broke up. This was because Valerie's contribution to the household did not directly contribute to the finances of the home- she neither made house payments, nor did she contribute to the down-payment of the home.11 This principle was echoed in Lloyds Bank plc v. Rosset, which is a case involving a married couple. 12 In the Lloyds case, the court held that only financial contributions to the home, not conduct alone, would be relevant in awarding property rights, therefore the partner who did not contribute financially was not entitled to any portion of the house. Abbott v. Abbott,13

Portfolio Coursework Example | Topics and Well Written Essays - 1750 words

Portfolio - Coursework Example I went to two wards. The first ward was the Medicin Ward, meant for elderly patients, and the second one was the surgery ward. I got to see a few patients and my particular interest was to know the kind of attention they were given by the clinical pharmacist. For instance, there was a 72-year old patient who was suffering from diabetes mellitus type one, hypercholesteremia and hypertension. In my presence, he narrated to the pharmacist what he felt. He only talked of shortness of breath. The lesson I learnt in most of the cases is that as a clinical pharmacist, one needs to know what a patient feels by asking them. He/she shouldn’t stop at that, but go ahead to carry out examinations to discover other things that the patient may be unknowingly suffering from. On the basis of both what the patient says and the results of the medical examination, a pharmacist establishes if there is any need to change medication or not to. My visit to the hospital pharmacy taught me yet another lesson; that there are certain kinds of patients, like alcoholics, that require counseling more than other forms of medical attention such as drug prescription. This is a way of helping them to get around the drinking habit. In the case of an alcoholic, it may also be necessary for a pharmacist to change drugs because the patient’s problem may have got more complicated than what it was before. Any such change of medicinal prescription must be based on laboratory examination results in all cases. This means that a clinical pharmacist must work very closely with a laboratory technician, because he depends on his results to be able to prescribe drugs for the patients. Constantly checking with results helps to track the patient’s medical history, and on the basis of whether they are doing any better or not, medicine can be changed or retained. It ensures that patients receive the best medical attention and eliminating chances of prescription

European Monetary Union Assignment Example | Topics and Well Written Essays - 1000 words

European Monetary Union - Assignment Example In a sense, inefficient exchange of goods, because of price stability is hence discouraged and efficient economic transactions are thus promoted. With all the obvious constancy in prices, it's not all peaches and roses for an optimum currency area. One drawback is that member nation doesn't have the prerogative to pursue its own independent growth and stabilization policies when faced with economic mishaps that might require particular policy measures. Expansionary fiscal and monetary policies can address uptight circumstances of one nation in its desperate call, but another nation may require what is otherwise. Participating economies do not at all face similar problems more so granted with the same solutions at the same time. In a way, interregional and international differences are issues still too difficult to mitigate since business cycles that reflect upon the economy are diverse. By default, Europe with all the technicalities displays behavior apart from the optimal currency area criteria it requires since Euroland falls short of procedural adjustments that can offset exchange rate fluctuations given differential econo mic situations (Gobetti 1999). Essentially, this partial overview of the system of integration is the "glorified straitjacket" the European Union tried to squeeze into. It was in 1979 that the European Monetary System was announced with an aim for a superior monetary integration among its members. A single currency creation was then the extreme task to accomplish to which the European Currency Unit was a sound backdrop for its initial stage. Several rudimentary conditions and features were formulated by the EMS in order to exercise a better operation and execution of its activities without striking out of the borders of its general framework. In 1989, there was a call for convergence of economic performance. In its transition to a monetary union, the Maastricht Treaty provided conditions to be met if any nation wished to become a member. Budget deficits not over 3% of GDP; government debts not exceeding 60% of GDP and numerous issues on exchange rates gave birth to the SGP or stability and growth pact under which participating countries would operate. This was restructured in a stricter means in the belief that with respect to a smaller than 3% budg et deficit member countries to keep hold, it will be feasible to conduct expansionary fiscal policy during times of recessions (Salvatore 2001). Monetary policies are then out of the question since its initiative is foregone in monetary unions. Penalties will be imposed to nations that will violate the fiscal indicator. The Maastricht Treaty thus paved the way to a true monetary union and the ultimate goal of a single currency was met. The European Monetary Union was established and the euro was born. The adoption of the euro facilitated a more rapid economic and financial integration of member nations as it eliminated the hassles of converting local currencies to foreign denominations and even reduced cost of borrowing in international financial markets. Cross border transactions were

Some of the important aspects of the software project management Essay

Some of the important aspects of the software project management - Essay Example The paper tells that a software development process or project is initiated to achieve some specific objectives for instance development of a software application to improve the performance of an organization or building a software application to meet users’ requirements. Nowadays, software development firms complete software development processes in the form of projects, which are effectively controlled and managed through an appropriate method acknowledged as software project management. Basically, the process of software project management involves a variety of tasks which are closely connected with each other. And the success or failure of one task can have a significant influence on other tasks. In this scenario, software project management is a systematic method for managing, controlling and setting up project tasks and resources from its beginning to completion. In addition, these resources and tasks can be divided into different stages depending on the size of a projec t. These stages could be initiation, planning, executing, controlling, and completion or termination of the project. In reality, this standard method of the project management can be used to manage any kind of project, because its fundamental goal is to organize the different tasks of project development. On the other hand, the emergence of the latest tools and technologies to manage software projects has not only changed the traditional software development practices but as well modernized them to make them more efficient. These tools allow us for rapid data processing, quick and automated project planning, digital cost planning and estimation, and so on (Project Shrink Publishing, 2012; Hughes & Cotterell, 2005). This report will present a detailed analysis of some of the important aspects of the software project management. We will divide this discussion into two sections. In the first section we will discuss the use of planning tools (software products to help managers develop W BS, NW diagrams, cost/effort/time estimation, etc.) for software project management. In the second section, we will offer an analysis of the cost estimation techniques. Introduction to Software Project Management Software project management is a kind of plan administration that pays attention especially on developing and organizing software projects. Simply like there are billions of ice cream tastes, there are billions of kinds of software systems. However, efficient and successful project managers are able to defeat them both. In software project management, a project normally is a provisional attempt to produce an exclusive service or product. In addition, for the majority of IT people, everything is a project; on the other hand, others believe that projects are particular and high level tasks that happen occasionally. In fact, a project is an exclusive thing. Alternately, the formation of a new implementation is exclusive, while the preservation and everyday support of an existi ng application is not accordingly exclusive (Tomayko & Hallman, 1989; Luckey & Phillips, 2006). Moreover, a lot of researchers believe that project management is simply a set of a wide variety of tasks and activities that are distributed to a number of people by a responsible authority normally acknowledged as a project manager. Additionally, in efficient project management there is no space for goobers. In addition, the successful project management focuses on serious trade of receiving work performed on time, within allocated budget and according to client’s needs and requirements. Furthermore, the successful project management involves various other attributes such as leadership, execution and owning the project capacity. Also, it is an excellent response to sign off on the project and know that we and our project team play a significant role in the project’

Project Management Essay Example | Topics and Well Written Essays - 750 words - 1

Project Management - Essay Example Summary of the article and exploration of the raised issues The article identifies Mark Bew as the man who is in charge of ensuring that government contractors subscribe and adhere to Business Information Technology. He heads a government agency whose role is to ensure application of BIM and recounts that significant progress has been achieved over the scope of his work and that of his agency. Even though the application promises a higher level of efficiency and reduced costs, it has been a difficult task convincing both government departments and contractors to adapt BIM. In its scope of reducing the cost of government constructions, the application faces both culture and technology based challenges. While technological developments empower institutions to BIM’s application, only about 33 percent of professionals applied BIM by the year 2011. This was an improvement from the recorded 13 percent in the year 2010 and about 75 percent of the professional who were informed of the application promised to use it in the year 2012. The application has also been poorly defined and this could be a factor to its low rate of use besides different opinions and expectations from stakeholders. The different groups of stakeholders report their developed concerns, to Bew, that are then forwarded to the cabinet for consideration. BIM also operates in different levels of shared information. Level 2 BIM reserves proprietary rights while level 3 BIM is more open. Its information disclosure is however similar to the current impacts of the social media and should therefore not pose serious threats. The swift implementation of BIM and its associated jargon has also identified differences among stakeholders. â€Å"Culture and integration† is one of the bases of such differences, as some of the stakeholders believe that implementing the application requires a preliminary cultural transition and development of a level of integration (Construction Manager, 18). The amount o f information to be shared in the model is another concern of the different stakeholders with opinions that the government would require more than necessary data from subscribing parties. Balancing scorecard in application of BIM is another identified concern because of the government’s procurement need that prioritizes the lowest bidder and the need for BIM compliance since the lowest bidder may lack the compliance as opposed to the most costly bidder. Other issues that application of BIM faces include â€Å"finding a wider audience,† â€Å"integrated project insurance,† and â€Å"charter for new consultants† (Construction Manager, 20). Crotty however identifies a competitive advantage and efficiency from contractors’ application of BIM as benefits because of the precision in description of construction components and ease in identification of contractors’ products (Construction Manager, 2012). Development and application of Building Inform ation Modelling has marked a significant transition in the construction industry, from two dimensional drawings that required multiple representation and could still not be interpreted by computers, to a three dimensional models that are can be interpreted by computer systems (Easman, 2009). The new approach applies computer software for managing data (Chartered Institute of building, 2011). The application has diversified advantages such as

Portfolio Coursework Example | Topics and Well Written Essays - 1750 words

Portfolio - Coursework Example I went to two wards. The first ward was the Medicin Ward, meant for elderly patients, and the second one was the surgery ward. I got to see a few patients and my particular interest was to know the kind of attention they were given by the clinical pharmacist. For instance, there was a 72-year old patient who was suffering from diabetes mellitus type one, hypercholesteremia and hypertension. In my presence, he narrated to the pharmacist what he felt. He only talked of shortness of breath. The lesson I learnt in most of the cases is that as a clinical pharmacist, one needs to know what a patient feels by asking them. He/she shouldn’t stop at that, but go ahead to carry out examinations to discover other things that the patient may be unknowingly suffering from. On the basis of both what the patient says and the results of the medical examination, a pharmacist establishes if there is any need to change medication or not to. My visit to the hospital pharmacy taught me yet another lesson; that there are certain kinds of patients, like alcoholics, that require counseling more than other forms of medical attention such as drug prescription. This is a way of helping them to get around the drinking habit. In the case of an alcoholic, it may also be necessary for a pharmacist to change drugs because the patient’s problem may have got more complicated than what it was before. Any such change of medicinal prescription must be based on laboratory examination results in all cases. This means that a clinical pharmacist must work very closely with a laboratory technician, because he depends on his results to be able to prescribe drugs for the patients. Constantly checking with results helps to track the patient’s medical history, and on the basis of whether they are doing any better or not, medicine can be changed or retained. It ensures that patients receive the best medical attention and eliminating chances of prescription